At 360Learning, our largest enterprise clients represent more than just revenue — they are long-term strategic partners at the heart of our growth and impact. These organizations (often 50,000+ employees, including CAC40 leaders) are complex, multi-layered ecosystems where value creation requires much more than transactional account management.
As a Strategic Account Manager (SAM), your mission is to position 360Learning as a key partner in their HR and L&D transformation to both secure strategic accounts and increase ARR.
To do this, you will:
- Build deep internal visibility within each client organization: You’ll work to be known and trusted not only by existing sponsors but across key functions and hierarchies (L&D, HR, IT, business units, top leadership). Your ability to navigate complexity and map decision centers will be key to identifying new opportunities and unlocking scale
- Drive use case expansion: Our clients start with a few use cases (e.g., onboarding, sales enablement), but the true power of 360Learning lies in scaling collaborative learning across the business. You will act as a consultative partner, helping them discover, test, and scale new applications of our platform that deliver measurable business impact.
- Create long-lasting strategic relationships: Beyond selling, you will establish yourself as a trusted advisor. You’ll develop high-touch relationships with senior stakeholders — especially within L&D and HR leadership — through regular strategic conversations, executive reviews, workshops, and in-person engagements. Your credibility, insight, and empathy will build trust over time, laying the foundation for long-term, high-value partnerships.
Within 1 month, you will:
Learn to navigate Convexity, our working environment Meet the global team through virtual coffee meets and happy hourUnderstand our product offering through training and the onboarding processLearn our sales processes, tools and frameworksDiscover your territoryWithin 3 months, you will:
Analyze your assigned accounts in depth to design tailored action plansEstablish strong executive relationships across your accounts (HR, L&D, C-Level)Co-create 12–24 month strategic account plans with clear revenue and partnership goalsIdentify key business challenges and use cases with a consultative mindsetWithin 6 months, you will:
Drive multiple high-value upsell opportunities with the support of cross-functional teams (Presales, Professional Services, Product, Customer Success)Become the internal champion for your clients, orchestrating resources to deliver impactSecure strategic alignment at the executive level to scale adoptionDemonstrate discipline in maintaining your CRM hygiene at the highest levelWithin 12 months, you will:
Deliver significant YoY growth across each account (targeting > €500k € of new bookings)Accurately forecast on a weekly and monthly cadence to meet and exceed set quotasLead contract renewals and expansion negotiations end-to-endBe recognized internally and externally as a strategic partner and enterprise expertThe Skills Set:
8+ years of experience in enterprise account management or strategic sales in SaaS B2B, or consultingProven success managing large, complex accounts with multi-year roadmaps and 200k – 500k+ deal sizesStrong consultative selling skills – able to connect business challenges to solutions and ROITrack record of building trust-based relationships with CHROs and senior HR stakeholdersKnowledge of enterprise HR/L&D transformation is a strong plusExperience working with CAC40 or top French/global enterprise groupsNative French and fluent English proficiencyEnthusiasm for our working environment explained here: https://bit.ly/Convexity_360L
What we offer:
Compensation: Package includes base salary, a variable component and equity
Benefits: Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line
Balance: Flexible hours, Total work from home possible 🏠
Diversity, Equity, and Inclusion: We have 6 active ERGs, including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes: https://bit.ly/42H1ggC 🚀👩🏻💻🏆The Interview Process:
Phone Screen with our Talent Acquisition ManagerDiscovery Meeting with our Sales Director EMEA (KAM Enterprise)Case Study with our Sales Director EMEA (KAM Enterprise) and our VP Sales EnterpriseClarification Meeting with the team and our CSP Director FranceCulture Fit Meeting with our Chief Revenue OfficerRef ChecksOffer !⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC
