Business Consulting Working Student

About

A propos

Mirakl est le leader des solutions logicielles pour le e-commerce. Nous offrons aux entreprises une suite unique de solutions leur permettant de transformer en profondeur leur e-commerce et de stimuler une croissance durable et rentable.

Depuis 2012, Mirakl accompagne les acteurs B2C et B2B avec une technologie de pointe, sécurisée et évolutive, pour :

Digitaliser leurs activités et élargir leur offre via la marketplace ou le dropship,

Simplifier la gestion des catalogues et des paiements fournisseurs, améliorant ainsi l’efficacité opérationnelle,

Augmenter la rentabilité grâce au retail media.

Nous nous engageons également à créer un environnement inclusif et collaboratif, où chaque collaborateur peut s’épanouir et contribuer pleinement à notre réussite commune.

Chiffres clés

  • Fondée en 2012 et membre du French Tech Next40.

  • +750 collaborateurs représentant plus de 40 nationalités à travers le monde.

  • +450 clients B2C et B2B répartis dans plus de 40 pays, parmi lesquels Airbus, Toyota Material Handling, Galeries Lafayette, Carrefour, Decathlon, Maisons du Monde, Leroy Merlin, H&M et Sonepar.

  • Levée de fonds en Série E de 555 millions de dollars, portant sa valorisation à plus de 3,5 milliards de dollars.

  • +9 bureaux dans le monde : Paris, Barcelona, Bordeaux, Boston, London, München, New York, Sydney, Tokyo.

Nos valeurs

Travailler chez Mirakl, c’est accélérer votre carrière aux côtés de collègues ambitieux, passionnés et bienveillants. Nous sommes fiers de la diversité des parcours, des perspectives et des expériences qui rendent nos équipes – et Mirakl dans son ensemble – si uniques et dynamiques.

Chez Mirakl, nous adoptons 5 valeurs conçues pour orienter la manière dont nos équipes collaborent et interagissent les unes avec les autres :

💡 Work Hard Together : Nous croyons en l’importance du travail d’équipe et de la collaboration comme fondements de notre succès.

🏆 Get Things Done : Nous privilégions l’action et l’efficacité pour atteindre des résultats impactants.

🚀 Go Above & Beyond : Nous relevons les défis avec proactivité et visons toujours l’excellence.

🎓 Succeed Through Expertise : Le partage des connaissances et l’apprentissage continu sont au cœur de notre culture.

🤝 Satisfy & Empower Clients : Nous sommes engagés à assurer la réussite de nos clients.

Au quotidien, ces valeurs se traduisent par des actions concrètes qui guident notre manière de travailler, de progresser et de nous connecter les uns aux autres.

Job Description

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar.

Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.

We are looking for a (Business Analyst) Customer Success Working student to support our Customer Success Team starting as soon as possible in 2025 in Munich.

Being a working student at Mirakl you have

  • a meaningful experience with empowering missions
  • a dynamic and stimulating work environment with passionate Mirakl workers
  • the opportunity to be at the heart of a French unicorn at a unique stage of its development
  • a real interns and apprentices community, our #miraklinterns

Working Student's missions (we need someone available for at least a 1 year contract)

If you accept the challenge, here are the tasks you’ll be involved in:

  • Perform insightful business analyses and propose actionable strategies to enhance client outcomes
  • Develop presentations and materials for workshops that captivate and inform our clients.
  • Dive deep into market research, uncovering trends and opportunities within the e-commerce landscape
  • Collaborate on high-impact internal projects, working with cross-functional and international teams to drive success.
  • Provide vital support to the leaders and managers of our Customer Success Team, assisting with daily activities that ensure Mirakl remains a leader in the industry.

Requirements

  • You are currently enrolled in a Bachelor’s or Master’s program with a focus on Business, Economics, or a related field and already have a health insurance
  • You are deeply interested in the e-commerce industry and excited about its evolving dynamics.
  • You are comfortable working in a highly motivated, diverse, international team environment.
  • You are fluent in both English and German, with strong written and verbal communication skills.
  • You are proficient in Excel and PowerPoint, capable of creating compelling data visualizations and presentations.
  • You are a creative problem-solver, able to work well independently and collaboratively, and know how to handle challenging business situations
  • You are detail-oriented and have very strong analytical skills
  • You are located in Munich (or open to relocate)
  • You are eligible for working student status



What we offer you:

  • A workplace that fosters well-being and balance, featuring breakfasts, sports and yoga classes, apéritifs, and game nights.
  • A personalized onboarding program designed to help you quickly gain skills
  • Competitive compensation, with an hourly rate of 18 euros.
  • A monthly food allowance of 46.5 euros net to support your daily needs.
  • 50% coverage of your transportation costs to ease your commute.
  • Complimentary wellness perks with access to the Classpass app, including at least one free fitness or wellness class per month, courtesy of Mirakl.

Hiring Process:

  • A first exchange with a recruiter.
  • Two interviews during which you will have the opportunity to meet your future manager and colleagues. The STAR method and structured interviews will no longer be a mystery to you.
  • Welcome to Mirakl!



We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

Additional Information

  • Contract Type: Full-Time
  • Location: München
  • Possible partial remote