Business Development Representative

About

A propos

Mirakl est le leader des solutions logicielles pour le e-commerce. Nous offrons aux entreprises une suite unique de solutions leur permettant de transformer en profondeur leur e-commerce et de stimuler une croissance durable et rentable.

Depuis 2012, Mirakl accompagne les acteurs B2C et B2B avec une technologie de pointe, sécurisée et évolutive, pour :

Digitaliser leurs activités et élargir leur offre via la marketplace ou le dropship,

Simplifier la gestion des catalogues et des paiements fournisseurs, améliorant ainsi l’efficacité opérationnelle,

Augmenter la rentabilité grâce au retail media.

Nous nous engageons également à créer un environnement inclusif et collaboratif, où chaque collaborateur peut s’épanouir et contribuer pleinement à notre réussite commune.

Chiffres clés

  • Fondée en 2012 et membre du French Tech Next40.

  • +750 collaborateurs représentant plus de 40 nationalités à travers le monde.

  • +450 clients B2C et B2B répartis dans plus de 40 pays, parmi lesquels Airbus, Toyota Material Handling, Galeries Lafayette, Carrefour, Decathlon, Maisons du Monde, Leroy Merlin, H&M et Sonepar.

  • Levée de fonds en Série E de 555 millions de dollars, portant sa valorisation à plus de 3,5 milliards de dollars.

  • +9 bureaux dans le monde : Paris, Barcelona, Bordeaux, Boston, London, München, New York, Sydney, Tokyo.

Nos valeurs

Travailler chez Mirakl, c’est accélérer votre carrière aux côtés de collègues ambitieux, passionnés et bienveillants. Nous sommes fiers de la diversité des parcours, des perspectives et des expériences qui rendent nos équipes – et Mirakl dans son ensemble – si uniques et dynamiques.

Chez Mirakl, nous adoptons 5 valeurs conçues pour orienter la manière dont nos équipes collaborent et interagissent les unes avec les autres :

💡 Work Hard Together : Nous croyons en l’importance du travail d’équipe et de la collaboration comme fondements de notre succès.

🏆 Get Things Done : Nous privilégions l’action et l’efficacité pour atteindre des résultats impactants.

🚀 Go Above & Beyond : Nous relevons les défis avec proactivité et visons toujours l’excellence.

🎓 Succeed Through Expertise : Le partage des connaissances et l’apprentissage continu sont au cœur de notre culture.

🤝 Satisfy & Empower Clients : Nous sommes engagés à assurer la réussite de nos clients.

Au quotidien, ces valeurs se traduisent par des actions concrètes qui guident notre manière de travailler, de progresser et de nous connecter les uns aux autres.

Job Description

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.

Your Impact

The Inbound Business Development Representative role is critical to Mirakl Connect’s growth. As the first point of human contact for prospects who engage with our content, website, events, and partner ecosystem, you’ll qualify interest, triage needs, and create the momentum that powers our revenue engine. You will turn high-intent inbound demand into qualified pipeline for our Account Executives while delivering an exceptional, consultative first experience of Mirakl Connect.

Mirakl invests deeply in the development of our BDRs. You’ll be actively mentored, supported, and enabled with best-in-class tools and training to grow into the next cohort of Account Executives, sales leaders, and GTM professionals.

Note: This role requires candidates to be onsite in our Boston, MA office at least 3 days/week.

What You Will Do at Mirakl

  • Respond to inbound leads from web forms, content downloads, events, trials, and partner referrals.
  • Qualify prospects using a consultative approach.
  • Route, schedule, and create high-quality meetings and opportunities for Connect Account Executives.
  • Understand Mirakl Connect’s value proposition, ideal customer profiles, and use cases across industries.
  • Map prospect needs to relevant Mirakl Connect solutions and content; personalize follow-up across email, phone, and social.
  • Provide feedback to Marketing on lead quality, content resonance, and funnel conversion to optimize campaigns.
  • Support campaign execution around webinars, trade shows, and digital programs; conduct timely, targeted event follow-up.
  • Maintain lead, contact, and activity hygiene in Salesforce, tracking and reporting on SLAs, conversion rates, and pipeline contribution.

What Mirakl is Looking for in a Candidate


  • 1+ year(s) previous successful sales, customer-facing, or inbound/demand response experience OR a strong desire to begin a sales career

  • Excellent communication, discovery, and presentation skills (written and verbal) to persuasively connect with senior-level decision makers

  • Thoughtful, engaging, energetic, and self-aware; able to build trust quickly and create value in every interaction

  • Process-oriented and data-driven; comfortable managing SLAs, prioritizing queues, and working from dashboards

  • Continual improvement mindset; coachable with a bias for action and learning

  • Familiarity with marketplace, eCommerce, retail, or B2B SaaS concepts a plus

  • Proficiency with Salesforce, Outreach, and Sales Navigator is preferred but not required #LI-HYBRID

Below you will find the reasonably estimated annual compensation range for this role. This range includes a base salary and, where applicable, a variable incentive (e.g.,bonus or commission) tied to the role. Your starting compensation within this range will be based on your relevant skills, and experience and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here.

Pay Range

$68,250$86,450 USD

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

Additional Information

  • Contract Type: Full-Time
  • Location: Boston
  • Possible partial remote