Business Consultant (DACH)

About

A propos

Mirakl est le leader des solutions logicielles pour le e-commerce. Nous offrons aux entreprises une suite unique de solutions leur permettant de transformer en profondeur leur e-commerce et de stimuler une croissance durable et rentable.

Depuis 2012, Mirakl accompagne les acteurs B2C et B2B avec une technologie de pointe, sécurisée et évolutive, pour :

Digitaliser leurs activités et élargir leur offre via la marketplace ou le dropship,

Simplifier la gestion des catalogues et des paiements fournisseurs, améliorant ainsi l’efficacité opérationnelle,

Augmenter la rentabilité grâce au retail media.

Nous nous engageons également à créer un environnement inclusif et collaboratif, où chaque collaborateur peut s’épanouir et contribuer pleinement à notre réussite commune.

Chiffres clés

  • Fondée en 2012 et membre du French Tech Next40.

  • +750 collaborateurs représentant plus de 40 nationalités à travers le monde.

  • +450 clients B2C et B2B répartis dans plus de 40 pays, parmi lesquels Airbus, Toyota Material Handling, Galeries Lafayette, Carrefour, Decathlon, Maisons du Monde, Leroy Merlin, H&M et Sonepar.

  • Levée de fonds en Série E de 555 millions de dollars, portant sa valorisation à plus de 3,5 milliards de dollars.

  • +9 bureaux dans le monde : Paris, Barcelona, Bordeaux, Boston, London, München, New York, Sydney, Tokyo.

Nos valeurs

Travailler chez Mirakl, c’est accélérer votre carrière aux côtés de collègues ambitieux, passionnés et bienveillants. Nous sommes fiers de la diversité des parcours, des perspectives et des expériences qui rendent nos équipes – et Mirakl dans son ensemble – si uniques et dynamiques.

Chez Mirakl, nous adoptons 5 valeurs conçues pour orienter la manière dont nos équipes collaborent et interagissent les unes avec les autres :

💡 Work Hard Together : Nous croyons en l’importance du travail d’équipe et de la collaboration comme fondements de notre succès.

🏆 Get Things Done : Nous privilégions l’action et l’efficacité pour atteindre des résultats impactants.

🚀 Go Above & Beyond : Nous relevons les défis avec proactivité et visons toujours l’excellence.

🎓 Succeed Through Expertise : Le partage des connaissances et l’apprentissage continu sont au cœur de notre culture.

🤝 Satisfy & Empower Clients : Nous sommes engagés à assurer la réussite de nos clients.

Au quotidien, ces valeurs se traduisent par des actions concrètes qui guident notre manière de travailler, de progresser et de nous connecter les uns aux autres.

Job Description

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar.

Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Business Consultant to join the B2C team in Munich.

Your impact:

The Business Consultant B2C will be the strategic, business and functional referent for Mirakl B2C clients during their project and run phases.

During the project phase, you will :

  • Leverage Mirakl's proven project methodology to grasp our clients' vision and main challenges ensuring best practice compliance. Making sure that the right stakeholders on the client side participate in key workshops and are actively engaged.
  • Help our clients understand the Marketplace model and key success factors, define the right organization and anticipate the impact on the existing organization
  • Work closely with our clients to set up a sharp seller and customer strategy and implement the right KPIs to drive efficiently the Marketplace activity
  • Train our clients in the use and optimization of the platform and the onboarding process
  • Set up regular contact with our clients' main point of contact and make sure the project stays on track until the "Go live"
  • Collaborate with other members of the Mirakl team to have the global vision, both Business and IT, and raise any problem/concern if needed.
  • Conduct tailored workshops for our clients' key business owners – mainly C- level – to prepare for their successful Marketplace launch

During the run phase (once the Marketplace has been launched), you will:

  • Build customer centric action plans with every client and follow their post-implementation
  • Define and analyze the right KPIs to boost his/her clients’ performance
  • Set up and develop a tailored category and seller strategy: seller selection and profiles, product priorities, etc.
  • Provide strategic and relevant recommendations and growth drivers to the Marketplace teams and C-levels
  • Select relevant Mirakl latest product features and formulate tailored recommendations for functional adoption.
  • Share case studies and data that can be useful to the client
  • Analyze new e-commerce and B2C digitization trends and do benchmarks on the leading Marketplaces in the world.

Your Profile :

  • You should hold a Master’s and/or Bachelor's degree in Business, Management, or Finance.
  • 1 to 2 years of experience, either in a business function within an e-commerce company or business unit, within an existing online marketplace, or as a consultant in a management consulting firm, or client success in a B2B Enterprise Saas, digital commerce or procurement transformation role in a B2B international organization
  • Solid oral, written, presentation, communication, and relationship skills
  • Highly business-driven with strong analytical skills who thrives in fast-paced dynamic environments
  • Fluency in both German and English is required, and any additional European languages would be a valuable asset for international expansion.
  • Dynamic, autonomous, proactive personality, paying attention to detail and enthusiastic for challenges
  • Appetite for the product and its functionalities, e-commerce and marketplace, digitization

The ideal candidate for this position would be based in Munich and adhere to our hybrid work policy, which entails spending 3 days in the office and choosing 2 days per week to work from home.










We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

Additional Information

  • Contract Type: Full-Time
  • Location: München
  • Education Level: Bachelor's Degree
  • Possible partial remote