Payroll & Operations Specialist (People Ops)

About

A propos

Mirakl est le leader des solutions logicielles pour le e-commerce. Nous offrons aux entreprises une suite unique de solutions leur permettant de transformer en profondeur leur e-commerce et de stimuler une croissance durable et rentable.

Depuis 2012, Mirakl accompagne les acteurs B2C et B2B avec une technologie de pointe, sécurisée et évolutive, pour :

Digitaliser leurs activités et élargir leur offre via la marketplace ou le dropship,

Simplifier la gestion des catalogues et des paiements fournisseurs, améliorant ainsi l’efficacité opérationnelle,

Augmenter la rentabilité grâce au retail media.

Nous nous engageons également à créer un environnement inclusif et collaboratif, où chaque collaborateur peut s’épanouir et contribuer pleinement à notre réussite commune.

Chiffres clés

  • Fondée en 2012 et membre du French Tech Next40.

  • +750 collaborateurs représentant plus de 40 nationalités à travers le monde.

  • +450 clients B2C et B2B répartis dans plus de 40 pays, parmi lesquels Airbus, Toyota Material Handling, Galeries Lafayette, Carrefour, Decathlon, Maisons du Monde, Leroy Merlin, H&M et Sonepar.

  • Levée de fonds en Série E de 555 millions de dollars, portant sa valorisation à plus de 3,5 milliards de dollars.

  • +9 bureaux dans le monde : Paris, Barcelona, Bordeaux, Boston, London, München, New York, Sydney, Tokyo.

Nos valeurs

Travailler chez Mirakl, c’est accélérer votre carrière aux côtés de collègues ambitieux, passionnés et bienveillants. Nous sommes fiers de la diversité des parcours, des perspectives et des expériences qui rendent nos équipes – et Mirakl dans son ensemble – si uniques et dynamiques.

Chez Mirakl, nous adoptons 5 valeurs conçues pour orienter la manière dont nos équipes collaborent et interagissent les unes avec les autres :

💡 Work Hard Together : Nous croyons en l’importance du travail d’équipe et de la collaboration comme fondements de notre succès.

🏆 Get Things Done : Nous privilégions l’action et l’efficacité pour atteindre des résultats impactants.

🚀 Go Above & Beyond : Nous relevons les défis avec proactivité et visons toujours l’excellence.

🎓 Succeed Through Expertise : Le partage des connaissances et l’apprentissage continu sont au cœur de notre culture.

🤝 Satisfy & Empower Clients : Nous sommes engagés à assurer la réussite de nos clients.

Au quotidien, ces valeurs se traduisent par des actions concrètes qui guident notre manière de travailler, de progresser et de nous connecter les uns aux autres.

Job Description

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Ulta, Henry Schein, The Knot, 1800-Flowers and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.

Headquartered in Paris and Boston and with offices in 9 countries, Mirakl is recognized as a Great Place to Work company.

Key Responsibilities

Employee lifecycle management (300+ FTE)

Onboarding

  • Liaise with People Partners and the Talent Acquisition team to create a great employee experience during the preboarding step, ensuring all necessary information, communication, and documentation are shared with new joiners ahead of their start date.
  • Collaborate with cross-functional teams to ensure all onboarding steps are completed accurately and on time

Contractual documentation

  • Formalize and manage all contractual elements throughout the employee lifecycle, including labor contracts, amendments, and certificates.
  • Maintain compliance with local labor laws and company policies,
  • Support regular compliance audits.

Employee’s support

  • Oversee day-to-day People Operations, responding promptly and effectively to employee requests,
  • Ensure an optimal employee experience by acting as the main point of contact for our teams, providing essential information throughout their journey at the company,
  • Follow up on leaves, ensuring records are accurate and processes are compliant with local regulations.

People process optimization, and automation

  • Contribute to HRIS automation initiatives to increase efficiency, data accuracy, and transparency across all People processes,
  • Maintain and update employee records and People information systems to ensure data accuracy.

About You

Experience

  • 3+ years of experience in a similar role in a fast-growing start-up,
  • Strong knowledge of French labor law & HR policy, employment regulations,
  • Experience managing the full employee lifecycle from onboarding to offboarding,
  • Experience in HRIS management.

Profile


  • Hands-on, proactive, and results-oriented,

  • Efficiently manage multiple priorities in a constantly evolving environment

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving skills.

  • Proficient in HR technology solutions, such as HRIS,

  • Interest in Artificial Intelligence (AI) and its potential applications in People Operations and HR automation,

  • Hands-on, proactive, and results-oriented,

  • Fluent in French and English

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Possible partial remote