Clinical Operations Manager

About

Aujourd’hui déployée auprès de plus de 14 000 patients, 1500 soignants et 110 établissements de santé, Resilience a pour mission de définir de nouvelles façons de soigner et de personnaliser la prise en charge des patients. Depuis la création de l’entreprise, nous avons placé la donnée au cœur de notre modèle, avec l'ambition de permettre à chaque patient de bénéficier d’un parcours de soins unique et d’une médecine de précision.

Resilience propose une solution de suivi à distance et d’accompagnement des patients en oncologie qui vise à humaniser, fluidifier et personnaliser les parcours de soins. L’application mobile accompagne les personnes touchées par le cancer afin de les aider à mieux vivre et gérer les effets secondaires liés aux traitements. Sa plateforme de télésurveillance, dispositif médical de classe IIa, permet aux professionnels de santé de mieux comprendre et suivre leurs patients à distance afin d’améliorer leur prise en charge. En octobre 2023, Resilience est devenu le premier dispositif médical en oncologie à obtenir un remboursement pérenne par l’Assurance Maladie.

Convaincue de la nécessité d’offrir une prise en charge globale et personnalisée aux patients atteints de maladie chronique, la société a élargi son périmètre à d’autres pathologies, en commençant par l’immunologie. En 2023, Resilience a fait l’acquisition de GutyCare, dédiée au suivi des patients atteints de Maladies Inflammatoires Chroniques de l’Intestin (MICI). La société développe également une solution en psychiatrie.

Resilience poursuit par ailleurs sa volonté d’être un acteur majeur de la recherche clinique en oncologie, convaincue que chaque donnée collectée par la télésurveillance est une ressource considérable pour améliorer et personnaliser la prise en charge des patients et, à plus long terme, pour accélérer l’innovation thérapeutique.

Chaque personne qui rejoint Resilience a l’occasion de continuer d’écrire cette histoire et d’oeuvrer chaque jour au service des patients et des soignants.

Job Description

1️⃣ What You'll Be Doing

Your job

Job Summary

As a Clinical Operations Manager, you will join a dynamic and fast-growing team at the forefront of digital and patient-centered clinical research. Working closely with the Clinical Operations Lead, you will be directly involved in the execution of high-visibility studies (RIPH2/3, RWE, PSP), across several therapeutic areas.

This is a rare opportunity to consolidate your on-the-ground expertise while stepping into broader coordination missions: stakeholder management, process structuring, regulatory submissions, and contractual follow-up. You’ll be working in a rigorous yet supportive environment, designed for agility, innovation, and impact. Regular travel expected.

Your daily responsibilities

Clinical Study Oversight

  • Coordinate day-to-day operational and logistical activities of clinical studies

  • Support planning and follow-up of visits (site selection, initiation, monitoring, close-out)

  • Actively contribute to study meetings and track key performance indicators

  • Oversee study delivery at site, ensuring quality and client satisfaction.

Regulatory & Contractual Coordination

  • Assist with regulatory submissions (ethics committees, ANSM)

  • Monitor contractual workflows: single-site agreements, amendments, budget annexes

  • Liaise with legal, clinical, and institutional stakeholders to ensure compliance

Quality & Documentation

  • Support the development of tools, trackers, SOPs, and internal templates

  • Maintain regulatory documentation and ensure audit-readiness

  • Ensure ongoing compliance with GCP, Jardé Law, ICH guidelines, and GDPR

Team & performance management

  • Lead regular meetings with direct reports and contribute to CRA training and development

  • Support line management of operational staff involved in study delivery

  • Monitor and support operational performance based on internal KPIs and quality metrics

Cross-functional collaboration

  • Work closely with Medical, Life Sciences, Data, and Product teams

  • Participate in internal alignment meetings and external study governance committees

  • Take part in clinical operations initiatives and cross-functional projects

2️⃣ What You'll Bring

You'll definitely have

  • A degree in life sciences, pharmacy, clinical research, or biomedical engineering

  • 4+ years of experience in clinical research (CRA, site manager, or junior project management)

  • Professional fluency in both French and English, written and spoken

You’re the right person if you

  • Are structured, rigorous, and autonomous with strong prioritization skills

  • Thrive in fast-moving, cross-functional environments

  • Are curious, resourceful, and an excellent communicator

  • Want to grow in an environment where ownership, impact, and collaboration are key

3️⃣ Recruitment

Interview 1 with Anne-Julie Eve, Clinical Operations Lead – Role understanding & motivation

Interview 2 with Grégory Bourdarot, VP Operations – Soft skills

Interview 3 with Anne-Julie Eve – Practical business case & experience deep-dive

Interview 4 with Arlindo Ferreira, Medical Director – Team fit

Interview 5 with Emilie Filoni – Culture fit

Start Date : as soon as possible

GDPR : Your personal data will be processed for the purposes of recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of inactivity.

Under GDPR and as Resilience attach great importance to privacy, please note that you have the right to request access to your personal data, to request that your personal data be rectified or erased. The Data Protection Officer can be contacted at privacy@resilience.care

For more information, please check our privacy policy.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Possible full remote