Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, Push, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact.
Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally.
Our AI Lab is transforming how businesses interact with their customers through cutting-edge AI technologies. In just 6 months, we've shipped AI features that are used daily by thousands of customers. We move fast, ship quality, and push boundaries.
The team consists of:
- VP AI and AI Director providing leadership
- Senior Data Scientists and Engineers
- Product Managers driving AI product strategy
Your Impact at Brevo:
Build personalization systems that adapt our platform to each customer's unique context and needs
Optimize RAG architectures for knowledge retrieval, embedding strategies, and multi-modal data processing
Deploy ML models to production using Kubernetes and modern MLOps practices on GCP
Create intelligent targeting models for audience selection and content optimization
Monitor and measure impact of AI features, ensuring ROI and performance standards
Collaborate with product teams to identify and prototype new AI capabilitiesWho you are:
5+ years of Python experience in production environmentsStrong experience with LLMs and RAG systems (vector databases, embeddings, retrieval optimization)Proven track record deploying and monitoring ML models at scaleExperience with cloud platforms (GCP preferred) and KubernetesAbility to work with diverse data types (text, web content, structured data)If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!
Nice to have!
Experience with Langchain, LangGraph, or similar LLM frameworksKnowledge of CRM or marketing automation platformsMLOps tools experience (ZenML, MLflow)Background in personalization or recommendation systemsWhat you'll accomplish!
Drive the success of a product used by 500,000+ businesses worldwideBuild with state-of-the-art AI technologiesShape key AI initiatives in a flat structure, working directly with the AI DirectorOur Technical Stack:
PythonGCP (BigQuery, Vertex AI), Kubernetes, FastAPI, Langchain, MongoDB, PostgreSQL, Neo4jWhy people love working at Brevo!
A place to grow, together :Join an international team in a bright, collaborative office located in a vibrant neighbourhood.
Practical perks for everyday balance:RTT days off, 50% public transport reimbursement, Sustainable Mobility Package (whether you ride a classic bike or go electric, we support your choice to commute greener) and daily Swile meal vouchers (€12.50/day).
Learning, every step of the wayAccess to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.
Flexible for lifeA remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.
Wellbeing that worksTop-notch private healthcare (70% covered), 6-week second-parent leave, extra time off if your child is sick and needs you, and several services related to prevention, health and personal and professional well-being on Welii platform
A culture that caresFrom inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.
Our candidate journey:
HR screening (30 min)Technical discussion with AI Director and the VP AI meeting (1 hour)Meet the AI Team for a ☕!Reference checkBrevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.
