Design Ops chez Brevo : offre d'emploi à Paris

About

🌱 Brevo helps businesses fully cultivate more meaningful long-term customer relationships to empower them to grow and realize their most ambitious dreams.

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.

Today, more than 500k users around the world count on Brevo to power their sales and marketing engines, with more than 3.5 millions emails sent every day from our platform.

They have a team of more than 750+ employees representing over 67 nationalities spread across 9 offices located in Paris, Berlin, Sofia, Wien, Noida, Bengaluru, Toronto, Seattle and New York. This diversity is one of their greatest strengths, creating an environment that is geared towards learning and collaboration to find the best solution to any problem.

At Brevo, you’ll find:

A culture based on caring, diversity, challenges, and strong collaboration
A progressive and happy working environment
International team building events (last year was in Marrakech)

*A state-of-the-art office in the heart of Paris OR Berlin OR Sofia OR Noida OR Bengaluru OR Austin

Brevo is the product of the diversity in terms of backgrounds, nationalities, gender and disability. They are committed to the integration of people with special conditions, and they process all applications in accordance with main principles of non-discrimination.

Job Description

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally.

We are looking for a UX Design Ops to join our French office in Paris. You will join our Product team composed of 50 people covering Product ops, Product management, Product design, Content design, User research, System design and Product knowledge. You will report directly to our Product and UX Ops Manager.

As UX Design Ops, you will:

Team’s efficiency and satisfaction⇒ Contribute to providing the best environnement of work (production, analysis, communication, trainings, team building)!

Process Optimisation ⇒ Streamline processes to build the most efficient Design cycle (we currently want to perfectly merge Product and Design cycles)

Cross-functional Collaboration ⇒ Ensure different UX expertises (Product design, Content design, Design system and UX Research) work together smoothly and effectively. You will be the link between Product Management/Tech/Revenue and UX

User Experience Advocacy ⇒ Define and disseminate the value of Brevo user experience throughout the tribes and external departments.

What will contribute to your success:

3-5 years of experience working as a UX/design OPS or Product OPS

A strong knowledge of UX expertises and design processes

Expertise in setting up workflows via Make or Zapier

A strong knowledge of our Design tools stack (Figma, Dovetail or similar, Maze, Fullstory or similar)

Data driven : experience with product analytics software is a plus

A strong communicator: you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations

An eager learner: you seek opportunities to learn from colleagues, from failures, and from experience

Result-oriented: you believe progress is incremental and measurable

What we offer:

A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context

2 days of remote work per week

Meal vouchers - Swile (12,5 € per day)

Excellent private health care, of which 70% is covered by the company

RTT

Inter-office trips

Work's council benefits (Leeto)

Social and green committees to take care of environmental and social matters

Several services related to prevention, health and personal and professional well-being on Welii platform

Very competitive referral program

Second parent leave: 1 month of fully paid leave

Kids leave: additional time off if your children are sick and need you

English and French classes, and over 155000 courses available on Udemy

Budget to support your workspace at home

A modern office in a central location with free fruits, drinks & lots of fun activities

Relocation packages for international talents

...and more!

Meet us !

A first video interview with our HR Team (30 minutes)

An interview with our Product Ops Manager and our UX Director

A final interview with 2 designers

Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.