Join Singulart, a leading online platform for contemporary art. As a Logistics Manager, you will be responsible for organizing and managing the shipping of artworks from artists to customers worldwide. You will provide exceptional customer service, build strong relationships with artists, and solve logistical issues. The ideal candidate is fluent in French and English, has experience in international logistics management, and has a strong interest in art.
Our mission as a Logistics Manager at Singulart is to organize and manage the shipping of artworks from our artists to customers around the world. You will anticipate our artists and clients' needs, offer exceptional customer service and build strong relationships with our artists as you solve logistical issues that arise along the way.
We are looking for new joiner starting mid-September
Your responsibilities
Managing artwork shipments from artists to clients
Ensuring artist happiness on the platform as you guide them through the shipping process
Identifying the best shipping partner and preparing the appropriate export documents
Liaising between artists, couriers and brokers in order to assure a smooth delivery
Finding appropriate solutions for artworks that are lost, damaged, or stuck in customs and other exceptional circumstances.
Collaborating with framers, art restorators, packaging and shipping companies all over the world
What we are looking for
Native or full fluency in FRENCH and English
You have at least a first experience in international logistics management
Must be able to multitask, be highly organized and comfortable working with strict deadlines
Able to communicate in a friendly and professional manner - by email as well as over the phone
Identify customer needs and go beyond what is expected to ensure client happiness
strong proficiency with digital tools
You have a strong interest in Art
Interview with Operations team lead (30-45 min)
Case study
Interview with the Director of Sales and Operations (15 min)
